All Systems Operational
Uptime over the past 90 days. View historical uptime.
Shelf Platform Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
View Content Operational
90 days ago
99.98 % uptime
Today
Search Operational
90 days ago
99.99 % uptime
Today
Create & Edit Content Operational
90 days ago
99.99 % uptime
Today
Notifications ? Operational
90 days ago
99.99 % uptime
Today
Insights & Analytics Operational
90 days ago
99.99 % uptime
Today
Emails Operational
90 days ago
99.99 % uptime
Today
Self-Service Portals Operational
90 days ago
99.87 % uptime
Today
Shelf Integrations Operational
90 days ago
100.0 % uptime
Today
Genesys PureCloud Integration Operational
90 days ago
100.0 % uptime
Today
Dropbox Integration ? Operational
90 days ago
100.0 % uptime
Today
Google Drive Integration ? Operational
90 days ago
100.0 % uptime
Today
Shelf Website & Blog ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Overall API Latency
Fetching
Search API Latency
Fetching
Past Incidents
Oct 24, 2020

No incidents reported today.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Gem Page doesn't load when extended (like en-GB) language codes are enabled on account
Resolved - This incident has been resolved.
Oct 22, 10:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 22, 09:12 UTC
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020
Self-Service Portals
Resolved - This incident has been resolved.
Oct 19, 09:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 09:02 UTC
Investigating - We are currently investigating this issue.
Oct 19, 08:40 UTC
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

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