Investigating - A subset of Shelf users who use SSO experience issues signing in. The problem is caused by our downstream provider Auth0. More details on the incident here: https://status.auth0.com/
Apr 20, 17:36 UTC
Apr 20, 17:36 UTC
Shelf Platform
Partial Outage
Authentication
Partial Outage
View Content
Operational
Search
Operational
Create & Edit Content
Operational
Notifications
?
Operational
Insights & Analytics
Operational
Emails
Operational
Self-Service Portals
Operational
Content Publication Workflow
Operational
Admin Panel
Operational
Shelf Integrations
Operational
Genesys PureCloud Integration
Operational
Dropbox Integration
?
Operational
Google Drive Integration
?
Operational
Kustomer Integration
Operational
Shelf Website & Blog
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.