Investigating - A subset of Shelf users who use SSO experience issues signing in. The problem is caused by our downstream provider Auth0. More details on the incident here: https://status.auth0.com/
Apr 20, 17:36 UTC
Shelf Platform Partial Outage
90 days ago
99.98 % uptime
Today
Authentication Partial Outage
90 days ago
99.87 % uptime
Today
View Content Operational
90 days ago
99.99 % uptime
Today
Search Operational
90 days ago
99.99 % uptime
Today
Create & Edit Content Operational
90 days ago
99.99 % uptime
Today
Notifications ? Operational
90 days ago
100.0 % uptime
Today
Insights & Analytics Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
100.0 % uptime
Today
Self-Service Portals Operational
90 days ago
100.0 % uptime
Today
Content Publication Workflow Operational
90 days ago
100.0 % uptime
Today
Admin Panel Operational
90 days ago
100.0 % uptime
Today
Shelf Integrations Operational
90 days ago
100.0 % uptime
Today
Genesys PureCloud Integration Operational
90 days ago
100.0 % uptime
Today
Dropbox Integration ? Operational
90 days ago
100.0 % uptime
Today
Google Drive Integration ? Operational
90 days ago
100.0 % uptime
Today
Kustomer Integration Operational
90 days ago
100.0 % uptime
Today
Shelf Website & Blog ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Overall API Latency
Fetching
Search API Latency
Fetching
Past Incidents
Apr 21, 2021

No incidents reported today.

Apr 20, 2021

Unresolved incident: Problems signing in using some SSO providers.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.