All Systems Operational
Uptime over the past 90 days. View historical uptime.
Shelf Platform Operational
90 days ago
99.86 % uptime
Today
Authentication Operational
90 days ago
99.98 % uptime
Today
View Content Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Create & Edit Content Operational
90 days ago
100.0 % uptime
Today
Notifications ? Operational
90 days ago
99.35 % uptime
Today
Insights & Analytics Operational
90 days ago
100.0 % uptime
Today
Emails Operational
90 days ago
99.71 % uptime
Today
Shelf Integrations Operational
90 days ago
100.0 % uptime
Today
Genesys PureCloud Integration Operational
90 days ago
100.0 % uptime
Today
Dropbox Integration ? Operational
90 days ago
100.0 % uptime
Today
Google Drive Integration ? Operational
90 days ago
100.0 % uptime
Today
Shelf Website & Blog ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Overall API Latency
Fetching
Search API Latency
Fetching
Past Incidents
Feb 26, 2020

No incidents reported today.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020
New documents are not searchable
Resolved - The incident was resolved, all recently uploaded documents are searchable again.
Feb 17, 11:55 UTC
Identified - The issue has been identified and the fix is being deployed.
Feb 17, 11:26 UTC
Investigating - We have noticed problems searching for newly uploaded documents. We are currently looking into this issue.
Feb 17, 11:02 UTC
Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

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