All Systems Operational
Shelf Platform Operational
90 days ago
99.99 % uptime
Today
Authentication Operational
90 days ago
99.99 % uptime
Today
View Content Operational
90 days ago
99.98 % uptime
Today
Search Operational
90 days ago
99.99 % uptime
Today
Create & Edit Content Operational
90 days ago
99.99 % uptime
Today
Notifications ? Operational
90 days ago
99.99 % uptime
Today
Insights & Analytics Operational
90 days ago
99.99 % uptime
Today
Emails Operational
90 days ago
99.99 % uptime
Today
Self-Service Portals Operational
90 days ago
99.98 % uptime
Today
Shelf Integrations Operational
90 days ago
100.0 % uptime
Today
Genesys PureCloud Integration Operational
90 days ago
100.0 % uptime
Today
Dropbox Integration ? Operational
90 days ago
100.0 % uptime
Today
Google Drive Integration ? Operational
90 days ago
100.0 % uptime
Today
Shelf Website & Blog ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Overall API Latency
Fetching
Search API Latency
Fetching
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - This incident has been resolved.
Nov 26, 06:08 UTC
Identified - Here is the link to the AWS status page: https://status.aws.amazon.com/

Shelf will continue to operate as usual once the AWS status page goes green again.
Nov 25, 15:39 UTC
Investigating - Our upstream provider (Amazon Web Services) is reporting problems in the entire US region. A lot of SaaS companies are impacted, and Shelf is among them. This event might impact your Shelf experience with intermittent errors. The best advice as for now - just keep retrying whatever you're doing if you encounter an error.
Nov 25, 15:23 UTC
Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.