Transactional emails are not getting sent

Incident Report for Shelf

Resolved

The incident has been resolved.

Posted Feb 06, 2020 - 15:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2020 - 15:40 UTC

Identified

We identified the problem with our mailer client and working on implementing the fix for it.

Posted Feb 06, 2020 - 09:40 UTC

This incident affected: Shelf: US Region (Emails & Notifications).