Shelf Web App: 3-minute downtime (503 errors)

Incident Report for Shelf

Resolved

The downtime lasted for 3 minutes between 5:56 and 5:59 PM UTC. Only the primary web interface (search & view gems) was impacted. Self-service portals, Content Publication Workflow, Agent Assist, and other services remained intact.

Posted Jul 20, 2021 - 16:30 UTC