Elevated API Errors

Incident Report for Shelf

Resolved

Users may have experienced occasional API errors for the last 1.5 days. This is due to a misconfigured firewall rule implemented into our Intrusion Detection System which blocked some IP addresses making innocent POST requests.
Posted Sep 12, 2019 - 01:46 UTC

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.
Posted Sep 10, 2019 - 12:30 UTC
This incident affected: Shelf: US Region (Integrations, Viewing Content & Search).