Elevated API errors

Incident Report for Shelf

Resolved

This incident has been resolved.
Posted Oct 05, 2022 - 17:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2022 - 17:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 05, 2022 - 16:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2022 - 16:12 UTC

Update

The issue has been identified and a fix is being implemented.
Posted Oct 05, 2022 - 16:03 UTC

Update

We are continuing to investigate this issue.
Posted Oct 05, 2022 - 15:49 UTC

Update

We are continuing to investigate this issue.
Posted Oct 05, 2022 - 15:42 UTC

Investigating

We are currently investigating this issue.
Posted Oct 05, 2022 - 15:25 UTC
This incident affected: Shelf: US Region (Integrations, Authentication, Viewing Content & Search, Insights & Analytics, Emails & Notifications, Self-Service Portals, Making Changes to Content).